First and foremost, we want you to be happy. It is very important to us to protect both our buyers and sellers and, in the end, meet everyone's expectations. So, if an item doesn't work for you, you may return it. The return must be made at the time of the delivery. There will be a re-stocking fee which will automatically be deducted from your refund. To protect yourself from disappointment, we strongly encourage you to closely inspect the item photos and descriptions. If you have any questions about the condition or details of an item, you can always reach out to us directly at firstname.lastname@example.org to discuss further.